[$250] Android hybrid - The app log out the Gmail account after finish the add bank flow

[mitarachim]

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Version Number: v9.1.15-0
Reproducible in staging?: Yes
Reproducible in production?: Unable to check
If this was caught on HybridApp, is this reproducible on New Expensify Standalone?: No, reproducible on hybrid only
If this was caught during regression testing, add the test name, ID and link from TestRail: https://expensify.testrail.io/index.php?/tests/view/5766403&group_by=cases:section_id&group_id=306205&group_order=asc
Email or phone of affected tester (no customers): N/A
Issue reported by: Applause Internal Team
Device used: Pixel 7 Pro /Android 15
App Component: Workspace Settings

Action Performed:

1. Login with a brand new Gmail account
2. Select the Onboarding "Manage my team's expense/ 1-10 employees" and finish the onboarding flow
3. Navigate to the Workflow in the WS settings
4. Tap on the Connect bank account button
5. Enter the MC to verify the account
6. Follow and finish the plaid flow

Expected Result:

The user continues to the personal information step.

Actual Result:

After finishing the Plaid flow the app auto-logs out of the account

Workaround:

Unknown

Platforms:

• Android: Standalone
• Android: HybridApp
• Android: mWeb Chrome
• iOS: Standalone
• iOS: HybridApp
• iOS: mWeb Safari
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Bug6775420_1742383969770.Bank_log_out.mp4

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Upwork Automation - Do Not Edit

• Upwork Job URL: https://www.upwork.com/jobs/~021903132107310368328
• Upwork Job ID: 1903132107310368328
• Last Price Increase: 2025-03-21

Issue Owner

Current Issue Owner: @parasharrajat

[melvin-bot]

Triggered auto assignment to @mallenexpensify (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[melvin-bot]

Triggered auto assignment to @iwiznia (DeployBlockerCash), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.

[melvin-bot]

💬 A slack conversation has been started in #expensify-open-source

[github-actions]

👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

1. Identify the pull request that introduced this issue and revert it.
2. Find someone who can quickly fix the issue.
3. Fix the issue yourself.

[iwiznia]

Given this is only android and hybrid app, I don't think it can be a backend issue, so removing that label

[iwiznia]

I think blocking app is correct, since this test passed yesterday. Trying to figure out what could've caused this. Diff is here 9.1.14-5...9.1.15-1

[mountiny]

btw discussing this extensively here

[mountiny]

In the thread, Marcin found out the root cause and its also reproducible in production, so demoting, they are working on a fix

[war-in]

Yes, hi! To sum up - the real issue is that we don't send any data to OD once we validate the account.

So the real steps are

• create a new account
• be redirected to ND after clicking Join
• go to Profile -> Contact methods -> click on your email and validate it
• click Switch to Expensify Classic
• be signed out (you shouldn't)

What we should do next - send required data to OD (probably authToken, but hasn't verified that yet) every time we validate the account

I'm going to work on this and hopefully have a PR tomorrow 🫡

[war-in]

I can also confirm it's reproducible on both android and ios hybrid apps

[melvin-bot]

Job added to Upwork: https://www.upwork.com/jobs/~021903132107310368328

[melvin-bot]

Triggered auto assignment to Contributor-plus team member for initial proposal review - @parasharrajat (External)