TrackAction method not sending data to Adobe Analytics

[yunusyuksel]

Prerequisites

• This is not a Security Disclosure, otherwise please follow the guidelines in Security Policy.
• I have searched in this repository's issues to see if it has already been reported.
• I have updated to the latest released version of the SDK and the issue still persists.

Bug summary

trackAction Not Sending Data to Adobe Analytics

Description

We integrated AEPSDK-React-Native following the documentation. The trackAction method logs the processed event, but no data is sent to Adobe Analytics. Network monitoring shows no outgoing requests.

Possible Causes

• SDK misconfiguration.
• Issue in trackAction implementation.
• Network restrictions.

Any guidance would be appreciated!

Environment

• React Native & AEPSDK versions: "@adobe/react-native-aepcore": "^6.0.2", "react-native": "0.73.8",
• Platform: [iOS/Android]

Steps to reproduce

1. Set up AEPSDK-React-Native.
2. Call:

   MobileCore.trackAction("SampleAction", { "key1": "value1", "key2": "value2" });
3. Enable verbose logging.
4. Observe the log:

   Processed Event - [ id: XXXX name: AnalyticsTrack data: { ... } ]
   
5. Monitor network activity (no request sent).

Current behavior

Event is logged but not sent.

Expected behavior

Event data should be transmitted to Adobe Analytics.

Anything else?

No response

[cacheung]

Using trackAction API to send data to Adobe Analytics in aepsdk-react-native, you need to use edgebridge library to send data via Edge Network.
Please refer to the usage of edgebridge library.

Here is the migration doc explains the workflow.

[emdobrin]

Hi @yunusyuksel can you please confirm you installed the @adobe/react-native-aepedgebridge module as per Calise's recommendation and we can close this item? We'll keep #436 open until you get it solved.