Has somebody passed the warning threshold for mutes? Have they been spamming a bit too much? The mute command ensures that they won't be able to talk in any channels*.
*Subject to permissions being set up correctly.
{% hint style="success" %} Format: [prefix]mute @user [time in minutes (no units)]
User permissions required: Lock Bot added mods/admins OR Kick members
Bot permissions required: Manage roles, Manage members, Manage channels – It's advised that lock bot should have full server admin to carry out functions correctly. {% endhint %}
Once the command has been run, the "Muted" role will be applied to the user. A confirmation message will be posted that the user has been muted for a certain amount of minutes.
{% hint style="info" %}
If there are issues (the user can still talk) then please read the following information before going to support:
If the user has got the Muted role but still can talk means then there's issue with your channel permissions.
Go to Channel Settings
-> Permissions
If that's public channel that can be accessed by anyone:
If that's secret channel that requires a specific role to access it:
- Set
Send Messages
Read Messages
for the specific role. - Set
Send Messages
Read Messages
for the Muted role. - Set
Send Messages
Read Messages
for the@everyone
role.
If you are still having issues then visit the discord server. {% endhint %}