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UPDATE After some initial interaction with the Mongo Atlas support team which didn't yield any results, they finally came back acknowledging the issue and resolving them, so this discussion is no longer applicable.
Sorry for the noise :)
Hi,
we recently noticed that in our charts we are embedding in our project via @mongodb-js/charts-embed-dom, the Map based ones (Geo Scatter) are loading data correctly, but the geo imagery tiles are failing to load beneath it (something that used to work, some days/maybe weeks ago).
We can reproduce it by creating a new test cluster, with a test collection, doing Unauthenticated embedding (our production project uses an authenticated one, but it's failing as well).
If you try to browse it, panning or zooming out you never get to see the map layers, although the data point is retrieved correctly, so the chart is loading... but the map tiles are not.
Checking the network tab, there is a request that stands out: https://charts.mongodb.com/charts-project-0-xlskrlx/embed/undefined/geospatial/copyright
This URL that seems to try to retrieve the tiles copyright info, is created with an undefined segment that doesn't seem right. The equivalent URL while inspecting the chart directly in the MongoAtlas Dashboard seems to be https://charts-api.mongodb.com/geospatial/copyright.
It's like when embedding the chart outside the dashboard, the library would fail to get this metadata from the right URL.
What's weird is that we don't see any recent releases from the library, so we are not sure what could have caused this issue.
Do you have any information about it?
thanks,
The chart working in MongoAtlas dashboard:
The embeddable chart failing to display the maps (console errors caused because of the malconstructed copyright URL):
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UPDATE
After some initial interaction with the Mongo Atlas support team which didn't yield any results, they finally came back acknowledging the issue and resolving them, so this discussion is no longer applicable.
Sorry for the noise :)
Hi,
we recently noticed that in our charts we are embedding in our project via
@mongodb-js/charts-embed-dom
, the Map based ones (Geo Scatter) are loading data correctly, but the geo imagery tiles are failing to load beneath it (something that used to work, some days/maybe weeks ago).We can reproduce it by creating a new test cluster, with a test collection, doing Unauthenticated embedding (our production project uses an authenticated one, but it's failing as well).
What we did:
If you try to browse it, panning or zooming out you never get to see the map layers, although the data point is retrieved correctly, so the chart is loading... but the map tiles are not.
Checking the network tab, there is a request that stands out:
https://charts.mongodb.com/charts-project-0-xlskrlx/embed/undefined/geospatial/copyright
This URL that seems to try to retrieve the tiles copyright info, is created with an
undefined
segment that doesn't seem right. The equivalent URL while inspecting the chart directly in the MongoAtlas Dashboard seems to behttps://charts-api.mongodb.com/geospatial/copyright
.It's like when embedding the chart outside the dashboard, the library would fail to get this metadata from the right URL.
What's weird is that we don't see any recent releases from the library, so we are not sure what could have caused this issue.
Do you have any information about it?
thanks,
The chart working in MongoAtlas dashboard:

The embeddable chart failing to display the maps (console errors caused because of the malconstructed copyright URL):

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